Performance Appraisal


Course Background:

This course is essential for any one in a managerial role looking to improve and develop their performance appraisal skills. This course will cover the correct preparation and structure appropriate for performance appraisals. It will focus on the importance of clear expectations, correct measurement of performance and using rewards to constantly keep improving performance.

Course Content:

  • Why performance appraisals are important
  • Understanding good and bad performance
  • Importance of planning
  • Documenting performance
  • Critical incidents
  • Active listening
  • Communication
  • Giving positive and negative feedback
  • Diagnosing performance issues


Learning Outcomes:

Upon successful completion of this course participants will gain the skills and knowledge needed to:

  • Understand performance management
  • Appreciate the different performance appraisal techniques
  • Identify with the performance management loop
  • Discuss the ethics of appraisal
  • Listing the key components of a performance appraisal plan

This Course is Designed For:

Anyone in a managerial role looking to improve their performance appraisal knowledge and skills

Training Methodology:

This course is classroom based and it is highly interactive with role-playing playing and practical exercises to reinforce the participants understanding and learning.

What to Bring to the Course:

There are no requirements for this course

Duration of the Course:

4 hours.


A maximum of 12 per course.


Upon successful completion of this course participants will receive a certificate in performance appraisal.


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